Figo Pet Insurance offers complete pet insurance coverage. The policy includes the option to select from one of three annual benefit options, Essential, Preferred, and Ultimate. You can also opt for optional wellness programs that will cover regular blood tests and vaccinations. Figo offers a "Pet Cloud", a mobile application that allows you and your pet to manage their health. The app allows you to access many features such as a medical record view and emergency care advice. You can also remind yourself of upcoming appointments.
An online application is required to be enrolled in Figo Pet Insurance. During this process, you'll need to provide your pet's name, breed, and ZIP code. Optionally, you can pay an upfront deductible to reduce your premium. You can waive your deductible by submitting a vet's request form. Figo also has a 30-day money back promise. This means that you have 30 days to file a complaint and get reimbursement.
Although there are no limit to the number of claims that you can file, Figo requires you to visit a licensed veterinarian as well as upload any medical records. Your claim will be processed by the insurer within three business days. Most claims can be settled in under three business days.
Figo has been made available in all 50 States. Customers can choose from a $100 to $1,500 deductible depending on their plan. The deductible is reduced $50 for each year your pet has been covered without filing a claim. Figo offers a 5% discount to multiple pets. The policy doesn't cover pets under eight weeks of age when it's purchased.
Figo provides a GPS pet collar free of charge that allows you and your pet to track each other. It is ideal for pets that are roaming around. Figo will pay the cost for boarding fees, third-party property damage and theft of your pet up to $10,000 each policy.
Figo policies are designed to cover all major illnesses and injuries, and include emergency care, hospitalization, and specialized treatments. They also cover veterinarian exams, and non-routine dental care. You can also purchase an extra care package that includes property damage to third parties up to $10,000 for some plans.
Figo also offers coverage for hereditary conditions. Hereditary conditions are defined by the insurer as conditions that can be passed on to a pet through their genes. Contact customer service to confirm your pet is covered. Figo doesn’t have a maximum age but most insurance companies have rules for new policies.
Figo provides 24/7 live vet chat. The company offers an electronic filing and tracking system, so it's easy to submit claims. The app also allows users to access a list recommending pet-friendly places.
Users love the Figo Pet Cloud app. The app allows for live communication with a veterinarian. You also have the option to select from multiple reimbursement rates. You can also get urgent care advice through the app. When you need to submit a case, the app will allow you to do so electronically.